Yes, this started out as a Top 10 list. But sadly, two was all I could come up. Recently, it seems no matter where I go, I’m met with the absolute worst in customer service. This morning I’m putting off a call to my bank (who shall be nameless unless they don’t resolve my erroneous [...]
Online Ticket Purchasing is Changing: So What Can We Expect for 2011?
If anyone has conducted a recent search for a plane ticket, you know that things have gotten even more complicated. New search engines like Bing and Hipmunk have cropped up, and now even Google is entering the airline ticket business. (They’re like a Jewish mother-in-law—just can’t keep their hands out of anything.) American Airlines recently [...]
Curious how your favorite airline fared in 2010?
Curious how the 2010 season ended up with regards to delays and cancellations? Well, not as good as one might’ve hoped. According to the latest stats compiled by FlightStats.com, there were 29,391 flights cancelled in North America in December alone. TWENTY-NINE THOUSAND THREE HUNDRED NINETY-ONE FLIGHTS. Think that’s an insane amount of flights? It is! [...]
NPR Weekend Edition interview: now online!
I was fortunate enough to be featured on NPR’s Weekend Edition this past Sunday. For anyone who missed it (it did air quite early, I forgive you) below is the transcript. Or, click to listen online: TRANSCRIPT: LIANE HANSEN, host: This holiday season, we wish you smooth travels. May your plane leave on time and [...]
Airport Security: Pat downs, Rubdowns, and Body Scans, Part II
Thought this topic would disappear quickly? Think again. Due to the recent public outcry about the new airport security procedures that include full body scans and invasive pat downs, the head of the TSA John Pistole (how’d you like his job?) announced they will reexamine the new policy, and offer less-invasive pat downs. And now [...]
Please Hug Me in airports nationwide!
Just wanted to take a moment and let readers know that Please Hug Me – I’ve Been Delayed will be in airports nationwide July 1st as the featured title in nearly 100 Hudson News retailers. Whoopie!
This has been a great effort on many parts, including my good friends at my awesome publisher, Greenleaf Book Group.
I’ve been asked by many people how on earth I was able to gain this type of exposure as a first-time author.
Why you should book all your connections through Salt Lake City
Travel and Leisure recently released their report of the best and worst airports for delayed flights for 2009. Topping the list of the worst was Newark, NJ (EWR), which confirms what we’ve known all along–everyone in Newark is so excited about the Jersey Shore they’ve forgotten all their responsibilities, including getting the planes off the ground on time.
KVYN Radio Interview
Listen to the radio interview with Kellie in the morning on KVYN 99.3 FM, Napa, CA. Jeff Michaels discusses his new book, Please Hug Me – I’ve Been Delayed: The only guide you’ll ever need to survive the not-so-friendly skies.
Greetings fellow air travelers!
Welcome to the brand new Been Delayed blog! Your one-stop shop for all things related to modern air travel. It is our goal to entertain as well as educate, or at the very least force you to smile while dealing with some of the unpleantries that the life of a frequent flyer has to offer. [...]


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