Today I noticed that someone actually did a Google search for “please hug me i’ve been delayed solution for someone kicking your seat.” I have to say, I’m honored. In fact, humbled. Apparently, my ranting on NPR about the Chronic Seat Kickers (CSKs) on board our flights has been hitting home. And while this is a [...]
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Dog on runway causes flight delay at LaGuardia No, not that kind of dog on a runway. A real dog. On a real ... -
Man Strips Naked At Oregon Airport in protest of TSA Screening… really? Sigh. Why is it always an ugly dude doing foolish things like this, and not ... -
Top 2 Airline customer service moments since Please Hug Me—I’ve Been Delayed was published Yes, this started out as a Top 10 list. But sadly, two was all I ...
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Curious how your favorite airline fared in 2010? Curious how the 2010 season ended up with regards to delays and cancellations? Well, not ...
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Top 10 Things I Learned At My First Book Signing 10. Bookstores located before security are a terrible place for an author book signing. 9. ... -
Spirit Airlines to start charging for PRINTING your boarding pass (not a joke) Spirit to start charging for PRINTING your boarding pass – bring it on! I recently ...
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